Auto Tilt Umbrella

• Canopy tilts with a simple turn of the crank
• Replacement canopies available
• Designed to coordinate with our outdoor fabrics, rugs & cushions
• Use of an outdoor furniture cover is recommended to extend the life of your piece (FO046)
• Simple assemble required
• Use of the additional 30lb weight (sold separately) is recommended for freestanding umbrellas
• Umbrella Stand and weights sold separately

Dimensions:
11' Umbrella: 8'6"H X 11' Diameter
Pole: 1 1/2" Diameter
9' Umbrella: 8'2"H X 9' Diameter
Construction:
Pole: Made of Lightweight aluminum with high-impact pvc hubs.
Umbrella Canopy: Your choice of Sunbrella fabrics.
Additional Information:
11' Umbrella: Uses Ballard Replacement Canopy FO027, Uses Ballard Outdoor Furniture Cover FO047
9' Umbrella: Uses Ballard Replacement Canopy: FO027, Uses Ballard Outdoor Furniture Cover: FO046
Use of additional 30lb weight, MI235, with freestanding umbrella recommended.
Always close with attached ties when not in use, or in inclement weather.
Simply place canopy over frame for easy assembly.
Umbrella Stand and weights sold seperately.
Components may ship separately.

COVID-19 Delivery Information

In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers.

Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.

There is currently no impact on our delivery services at this stage, however, we encourage all customers to use their home address for delivery.

Moving forward all carriers will operate a contact-free delivery service which means that you won’t be required to sign for any parcel that’s delivered.

You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.

We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue operating as normal.

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates

Flat rate shipping:
We offer free flat rate shipping to the USA

USA
5 to 8 business days
FREE

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.
 
Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.
Refunds, returns, and exchanges

We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@cosmausa.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our return policy here

If you have any further questions, please don't hesitate to contact us at contact@cosmausa.com

• 100% Secure payment with SSL Encryption.
• If you're not 100% satisfied, let us know and we'll make it right.